 Mammoth Merchandise is an Australian owned Promotional Products & Merchandise company that was created 5 years ago by sole owner and founder Rowena Crittle. She set up the business at the age of 27 after working at BMG Records, Warner Chappell and Universal Music in the Marketing & A&R Department. She studied a degree in Fashion & Textiles at UTS, and harnessed the two creative industries to establish Mammoth in 2005.
Rowena saw the need in the marketplace for a passionate promotional products and merchandise company that cared about product trends, quality customer service and new technologies.
Rowena spent 3 years in her client's shoes and knew what they wanted.
Mammoth was built with no funding, but organically through word of mouth referrals and strong client relationships. Rowena strongly believes in the value of good customer service and honouring her word when committing to deadlines. With over 15 years combined experience, our team is here to work with you. We welcome any feedback on our customer service so we can always look to continue to improve.
We guarantee quality products, competitive prices, and committed deadlines.
The company is split into 3 divisions: Promotional Products, Managed Merchandise Deals, and an Online Ecommerce Store Builder www.BigWoolly.com for fashion designers, wineries, jewellery makers, bands to sell their goods online. It's an affordable shop builder that is completely self managed and bolts on to your website. DIY packages start from $9.95 per month. In July 2010 Mammoth will launch its custom designed software for our own Merchandise Online Reporting system for our clients that want 24/7 access to their sales reports and running P&L.
We have instant online quoting for our handpicked range of over 800 stock products. You simply select the printing options and quantity you need the and website will auto-calculate the price for you. Now you don't have to wait for someone to get back to you within 24hrs...this is instant! A customer can dump into their Cart more than one product at a time to enquire about multiple items to save them time. We are known for pulling off jobs with crazy turnarounds and getting our clients out of sticky situations. When we say we can do it, we do it. We are a proactive company that believes in continued growth by exploring new technologies to enable a better customer experience. For any orders placed you'll receive reward points towards picking gifts including Westfield Vouchers from our loyalty program. We'll reward you for been loyal to us!
 For our clients that require custom made or sourced products we have an experienced team of In-house graphic and fashion designers to develop product concept ranges. All our GRAPHIC DESIGN SERVICES ARE FREE OF CHARGE, allowing our clients to come up with a quality product without spending a fortune on graphic design. Our designer understands the printing techniques ensuring we take this into consideration when considering your budget. Our team really enjoys seeing a concept go from conceptualisation to a finished product, whether it is a custom made flat peak cap, wallet, belt, hoody with full repeat print, or belt buckle.
Rowena has worked with the government to talk at seminars on "Importing from China" and offered her to time to assist other young business owners about dealing with Chinese production. She travels every year to China to look for new products available.
We have our team on the ground in Hong Kong and China who maintain our quality control standards by overseeing all production on the ground.
Our team is committed, passionate and here to help. Please contact us now about your needs and which services you require and we can cater it towards your needs.
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